Shipping policy
Shipping Policy – Silver Lining Atelier
At Silver Lining Atelier, every order is handled with precision and care.
Our goal is to ensure your pieces are processed, packaged, and shipped quickly — without compromising on quality.
Processing Time
All orders are processed within 2 business days after payment is received.
Once your order is dispatched, you will receive an email confirmation with tracking details.
Please note: Processing time does not include weekends or public holidays. During high-volume periods or special promotions, processing may take an additional business day.
Domestic Shipping (Lebanon)
We ship nationwide via Aramex.
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Estimated delivery time: 2 – 5 business days after dispatch
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Shipping fee: Calculated at checkout based on your location
Deliveries may take slightly longer for remote areas or during high-traffic periods.
International Shipping
All international orders are shipped via DHL Express — fast, secure, and fully trackable.
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Estimated delivery time: 3 – 5 business days after dispatch
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Shipping fee: Calculated at checkout based on destination
Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer.
Order Tracking
Once your order has shipped, you’ll receive a confirmation email with a tracking number.
You can use this link to monitor your parcel’s journey until it reaches your door.
Delays and Exceptions
While we do everything possible to ensure timely delivery, Silver Lining Atelier is not responsible for delays caused by courier services, customs inspections, or events outside our control (such as weather or logistical disruptions).
If your order is significantly delayed or you have questions about its status, please contact us at jad.bejjani95@gmail.com — we’re always happy to assist.
